Each user account is associated with a specific funeral home or cemetery location, and each user must have a unique username. If you work in more than one funeral home location, you will need to have more than one account (a separate account for each location you work in).
Each user account must have a unique username. User accounts can, however, have the same email address.
Because we recommend that you use your email address as your username also, the simplest way to create a new account for a funeral director working in multiple locations is to modify their email-based username by adding an initial (representing the location) and a dot before their original email address.
For example, the new username for a funeral director (funeraldirector@jonesbrown.com) working in Jones & Brown Funeral Homes - Dawson Chapel could be set as d.funeraldirector@jonesbrown.com, and then for their Keswick Chapel, it could be set as k.funeraldirector@jonesbrown.com.