Some families may ask you why your streaming services requires guests to register to attend the funeral ceremony via live stream or watch the recording afterwards. Here are the reasons Guest Registration is important.
1. It protects the dignity and privacy of the family
Upon scheduling the live stream broadcast for a family, the Next of Kin (Family Account holder) will automatically receive an email with a personalized registration link which they may share with family and friends and/or ask you to post on the obituary page to invite people to attend online if they can't be there in person.
2. It gives online guests special access to personalized features
After registering, online guests automatically receive:
a. A secure link to join the live broadcast (respecting and protecting family privacy)
b. Access to free, live guest support (in case of difficulty connecting to the broadcast)
c. An invitation to sign the family's guest book (with a link to the obituary page)
d. Advice on how to attend and participate fully in the online experience.
e. Event reminders, one day and one hour before the funeral ceremony (so they won't forget)
f. A thank-you message with a link to view the recording (in case they were late or unable to watch the live broadcast)
3. Families can know who exactly who attended online
Families can know who attended via live stream and can:
a. Access their email addresses (should they wish to personally express their thanks)
3. Manage privacy and access to the live stream, recording, and guest features
4. Activate the special guest features, including the Memories Gallery and Private Messaging
Note:
It is possible to provide access to the live stream broadcast without requiring guests to register. Online guests, however, will not have access to live support or the special online guest experience your funeral home wants to offer them. For questions or assistance, please contact us at support@foveo.org.