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ID Sessions

  • Updated

ID Sessions simplify your work, allowing the Next of Kin (or an Authorized Decision Maker) to identify their loved one remotely when necessary.  

By sharing a single, secure link, ID Sessions are a dignified way to confirm a decedent's identity without needing to send email messages or image files. ID Sessions automate key workflows for you, enabling a funeral director to obtain manager approval and schedule an ID Session in a single step. They also enable Next of Kin to identify their loved one and confirm that identity in a simple way, automatically providing you with written confirmation and consent to proceed with services to be provided.

Note: Some organizations may refer to ID Sessions as Virtual Times of Reflection (V-TOR) or Virtual Private Family Reflections (V-PFR).  

 

Key Benefits of ID Sessions

✔ Simple and secure for both families and staff
✔ Automated emails, approval workflow, and printable reports
✔ Maintain operational and legal integrity for remote identifications

 

Page Content

  1. Video Overview: ID Sessions
  2. Quick Start Guide
  3. User Guide: ID Sessions
     
     

 

Video Overview: ID Sessions

Discover the scheduling, workflows, and notifications in Foveo ID Sessions (05:30).

 

 

Quick Start Guide

Foveo ID Sessions allow you to conduct a virtual identification in a private, secure, streamlined way, enabling an Authorized Decision Maker (ADM) to confirm the identity of a loved one remotely when necessary. 
 

ID Sessions in Six Steps

  1.  Sign In to Foveo – Sign in to Foveo.app and navigate to Streams > ID Sessions.

  2.  Create an ID Session – Schedule a new ID Session by entering family, decedent, and director details.

  3.  Request Approval – Manager gets email and approves ID Session; ADM receives invitation, instructions, and unique session access PIN.

  4.  Go Live – Director starts the video broadcast; ADM joins Session via secure link.

  5.  Confirmation & Waiver – ADM confirms identity and accepts waiver terms.

  6.  Notifications – ADM and funeral home receive confirmation emails.

     

 

User Guide: ID Sessions


Overview

Foveo ID Sessions allow funeral professionals to conduct a Virtual Private Family Reflection Session in a secure and streamlined way, enabling an Authorized Decision Maker (ADM) to confirm the identity of a loved one remotely when necessary. This feature's workflow simplifies compliance, maintains operational integrity, and ensures a dignified experience for families.
 

Key Benefits of ID Sessions

✔ Simple and secure for both families and staff
✔ Automated emails, approval workflow, and printable reports
✔ Maintain operational and legal integrity for remote identifications
 


Quick Reference: ID Sessions in Six Steps

  1.  Sign In – Log in to Foveo.app and navigate to Streams > ID Sessions.

  2.  Create ID Session – Schedule a Session by entering family, decedent, and director details.

  3.  Request Approval – Manager approves Session via email; ADM receives invitation and instructions.

  4.  Go Live – Director starts the video broadcast; ADM joins via secure link.

  5.  Confirmation & Waiver – ADM confirms identity and accepts waiver terms.

  6.  Notifications – ADM and funeral home receive confirmation emails.

     

Step 1 – Sign In

  1. Go to Foveo.app and log in using your credentials.

  2. In the left-hand navigation menu, click Streams > ID Sessions.

    • You will see a list of upcoming and completed ID Sessions.
       

Step 2 – Create a New ID Session

  1. Click +Create (top left) to schedule a new Session.

  2. Select or create a Family Account for the Authorized Decision Maker (ADM).

  3. Enter session details:

    • Decedent’s Name

    • Planned Date and Time

    • Funeral Director’s Name (requestor)

    • Manager’s Name (for approval)

    • Justification Notes (reason for virtual session, e.g., family out of town)
       

Step 3 – Request Approval

  1. Click Request Approval.

  2. The assigned Manager receives an email with an Approve link.

  3. Once approved:

    • The Requestor (funeral director) receives confirmation.

    • The ADM receives an email with:

      • JOIN link

      • Session instructions

      • Unique PIN for security.
         

Step 4 – Live Stream the ID Session

  1. On the scheduled date and time:

    • Set up your streaming camera in the appropriate area.

    • Click Go Live in Foveo.app (or directly from camera display) to start broadcasting.

    • Camera microphone audio is set to OFF (default).

  2. ADM clicks JOIN link in the email, launching a secure browser session.

  3. ADM completes the identification form (name, contact info, relationship details) and clicks PROCEED.

  4. ADM is presented with the secure live video broadcast of the decedent.
     

Step 5 – Confirmation and Waiver

  1. After viewing the broadcast, ADM clicks CONFIRM to accept waiver terms displayed on the page.

  2. Session ends automatically after confirmation.
     

Step 6 – Notifications and Reporting

  • ADM receives a Thank-You email confirming successful identification.

  • Funeral Director receives a detailed session report by email, which includes:

    • ADM identification details

    • ADM’s confirmation and waiver acceptance

  • Reports can be printed and stored for compliance purposes.

  • No recording is available. 
     

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