If you are using DirectorView™ on a mobile device to live stream, you MUST ALWAYS deactivate and then reactivate the Music Note button to ensure online guests get crystal clear audio (especially music).
IMPORTANT
Even if you see the Music Note button already set to ON, tap it OFF and then ON again to ensure the setting has been activated.
To verify that the setting has been activated, play some music in the room you are streaming from. If you hear the music clearly in your live camera preview, you'll know you successfully activated the Music Note button.
To access the live camera preview and check the audio
- Sign in to the DirectorView™ app (as a Director) on another mobile device, select the desired stream from the list on
- Sign in to Foveo.App with a web browser and navigate in the left menu to Streams > List > [stream name]. Click on the Director Panel item (right end of the stream listing) to see the live preview. Now, unmute the audio, using the button in the top right corner of the live camera view (left side of page).
CURIOUS? Want to know why you need to toggle the Music Note button?
The DirectorView™ app was built with Zoom Communications software because of its proven stability and reliability.
Zoom was originally developed for business meetings. To speed up its data transfer rates, Zoom chose to limit the amount of audio data it would transmit. It suppressed background noises and audio frequencies that were higher or lower than normal voice conversations. In effect, it suppressed most of the original sound being picked up by the microphone.
To allow for live music and event streaming, Zoom introduced Original Sound in early 2020 and gave users control to turn it ON or OFF. It requires a user to decide each time whether or not to enable the Original Sound feature.
Foveo, in turn, added a Music Note button to DirectorView™, so that all of the audio can be streamed every time in its crystal-clear, original format.
That's why the Music Note button is so important.