When creating a Stream, do not use "special characters."
If you use a "special character" (i.e., quotation marks, apostrophes, accented characters, etc.) in the Name of Deceased, it will cause a connection error when attempting to connect your camera to the live stream. To avoid this potential pitfall, please...
DO NOT USE
Quotation marks ( " ), apostrophes ( ' ), colons ( : ), semi-colons ( ; ), accented characters ( ä, é, ô, ç ), Chinese characters ( 码 ), Cyrillic characters ( Љ ), or similar characters, symbols ( / ), etc. in the Name of Deceased field.
It's OKAY to use
Brackets/parentheses ( ( ) ), periods ( . ), commas ( , ), hyphens ( - ). These characters will not affect the live stream connection process.
Note:
If it is necessary to use special characters in a decedent's name, please:
1. Schedule the Stream without any special characters in the Name of the Deceased
2. Edit the Stream record, only after the live broadcast has ended, to update the Name of the Deceased with the preferred characters, so that their name may appear in the preferred way on the Memorial page.